Using the platform
Users must provide accurate information, keep account access secure, and use Suga only for lawful food ordering, selling, delivery, and support activities.
Terms and Conditions
The rules for using Suga.
These terms outline responsibilities for customers, chefs, vendors, riders, and visitors who use Suga services and information.
Orders and fulfillment
Customers are responsible for order details. Chefs and vendors are responsible for menu accuracy, food preparation, availability, hygiene, and timely handoff.
Delivery
Riders are responsible for accepting only orders they can complete safely and for following applicable traffic, safety, and delivery rules.
Changes
Suga may update services, features, availability, policies, and these terms as the ecosystem grows. Continued use means acceptance of the updated terms.